Privacy Policy

Greetings, haunters and Halloween enthusiasts! At Haunted Hill Farm Shop, we are committed to protecting your privacy and ensuring your online experience is as secure as a locked crypt. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, halloweenoutdoors.com, or make a purchase from us.

By using our Site, you agree to the practices described in this policy. If you have any questions, please contact our haunted family at [email protected].

1. Information We Collect

To provide you with a spooktacular shopping experience, we may collect the following types of information:

• Personal Information: When you make a purchase or create an account, we collect information such as your name, email address, shipping address, payment details (e.g., Visa, MasterCard, JCB, PayPal), and phone number.
• Technical Data: We automatically collect information about your device and how you interact with our Site, including your IP address, browser type, pages visited, and referring URLs.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content. For more details, see Section 6.

2. How We Use Your Information

We use your information for the following purposes:

• To process your orders and deliver your Halloween decor and products.
• To communicate with you about your orders, account, or inquiries.
• To improve our Site, products, and services based on your feedback and usage.
• To send you promotional emails (only if you opt-in) about new products, special offers, and seasonal events.
• To prevent fraud and ensure the security of our Site and transactions.

3. Sharing and Disclosure of Information

We value your trust and do not sell your personal information to third parties. However, we may share your information with:

• Service Providers: We work with trusted partners who assist us in operating our Site, processing payments, shipping orders, and marketing. These providers are contractually obligated to protect your data.
• Legal Compliance: We may disclose information if required by law, such as to comply with a subpoena or similar legal process.
• Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new owners to continue serving you.

4. Data Storage and Security

Your data is stored securely in encrypted formats, and we implement industry-standard measures to protect it from unauthorized access, disclosure, or destruction. Our checkout process uses advanced encryption technology to keep your financial details safe from any mischievous spirits.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5. Your Rights

You have the following rights regarding your personal information:

• Access and Update: You can access and update your account information at any time by logging into your account on our Site.
• Opt-Out: You can unsubscribe from marketing emails by clicking the “unsubscribe” link in any email we send.
• Data Deletion: You may request deletion of your personal data by contacting us, subject to legal obligations.
• Complaints: If you have concerns about how we handle your data, please contact us. You also have the right to lodge a complaint with your local data protection authority.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

• Remember your preferences and shopping cart items.
• Analyze site traffic and trends to improve our services.
• Deliver targeted advertisements (if you opt-in).

You can control cookies through your browser settings. However, disabling cookies may limit your experience on our Site.

7. International Data Transfers

As we serve customers globally (excluding Asia and some remote areas), your information may be processed in the United States or other countries where our service providers operate. We ensure that appropriate safeguards are in place to protect your data in accordance with this policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our Site with the effective date. We encourage you to review this policy periodically.

Thank you for trusting Haunted Hill Farm Shop with your privacy. Now, let the haunting begin!

— The Team at Haunted Hill Farm Shop